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Frequently Asked Questions (FAQ)

This FAQ provides practical information for users of the Reedroux Discord bot. It covers usage, common issues, and basic configuration.

1. Basics​

What is Reedroux?​

Reedroux is a Discord bot that provides music playback, moderation tools, and general utility commands.

How do I add the bot to my server?​

Invite the bot here:
https://reedroux-bot.xyz/invite
You need the Manage Server permission.

2. Music System​

How do I play music?​

Use:
/play <query or link>
The bot joins your current voice channel automatically.

Which platforms are supported?​

Supported sources may include:

  • YouTube
  • Spotify (tracks and playlists)
  • SoundCloud
  • Other links (when compatible)

Availability depends on platform restrictions.

The music command doesn’t work. What can I check?​

  • You must be in a voice channel.
  • The bot requires Connect and Speak permissions.
  • Invalid or unsupported link.
  • Temporary Discord or network issues.

3. Commands & Permissions​

Where can I find all commands?​

Commands are listed on the Commands Page (if available) or via /help (if enabled).

Why do some commands fail?​

Common causes:

  • Missing bot permissions
  • Insufficient user permissions
  • Disabled slash commands in the channel
  • Role hierarchy restrictions

Which permissions does the bot need?​

Minimum recommended:

  • Read Messages
  • Send Messages
  • Embed Links
  • Connect
  • Speak

For moderation commands:

  • Manage Messages
  • Manage Roles
  • Manage Channels

4. Premium Features​

What requires Premium?​

Examples:

  • 24/7 voice channel mode
  • Advanced audio filters
  • Custom bot name, avatar, and status

How do I cancel Premium?​

All subscriptions are handled by Discord:
User Settings → Billing → Subscriptions

5. Troubleshooting​

The bot is not responding.​

Check:

  • Bot is online
  • Slash commands are enabled for the server
  • Bot has permission to read messages in the channel
  • No Discord outage or rate limit

The bot leaves the voice channel.​

Possible reasons:

  • 24/7 mode requires Premium
  • No users remaining in the channel
  • Bot lacks permission to stay connected
  • Server timeout or network issue

“Missing Permissions” error​

Verify the bot has:

  • Connect & Speak (voice)
  • Send Messages & Embed Links (text)
  • Manage permissions (for moderation commands)

“This interaction failed”​

Usually caused by:

  • Slow Discord API response
  • The bot was restarted
  • A required permission is missing

6. Support​

How do I contact support?​

How do I report a bug?​

Provide:

  • Command used
  • Error message
  • Server ID
  • Time of the error
  • Steps to reproduce

If your issue is not listed here, please contact support for further assistance.